AI Assistant · United Kingdom (GB)
Haptik
AI-powered conversational commerce.
The switch
Intercom→Haptikalso replaces Drift
About
A platform for building intelligent virtual assistants to enhance customer engagement and drive sales.
Why we recommend it
- E-commerce focus
- Personalized experiences
EU vs USA
Haptik vs Intercom
Side-by-side on jurisdiction, data residency, and the rules that decide who can actually read your data.
Criteria
🇪🇺 Haptik
🇺🇸 Intercom
Headquarters
United Kingdom
San Francisco, CA, USA
Jurisdiction
United Kingdom
USA (CLOUD Act, FISA 702)
Data location
EU
Global, US-controlled (AWS)
GDPR-native
Yes
No
CLOUD Act / FISA exposed
No
Yes
Ad tracking
No
Yes
End-to-end encryption
No
No
Open source
No
No
Ownership
Private
Intercom Inc. (private, US VC-backed — Kleiner Perkins)
Founded
2013
2011
Compare head-to-head