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Customer Support Β· Slovakia (SK)

LiveAgent

An all-in-one customer support solution with live chat, ticketing, and call center features.

Visit LiveAgent β†—

The switch

Zendesk→LiveAgentalso replaces Intercom, Freshdesk

About

LiveAgent is a comprehensive customer support platform that integrates live chat, email ticketing, call center, and social media support into a single interface. It helps businesses streamline customer service operations, improve response times, and enhance customer satisfaction across multiple channels.

Why we recommend it

  • Multi-channel support
  • Live chat and ticketing
  • Integrated call center

EU vs USA

LiveAgent vs Zendesk

Side-by-side on jurisdiction, data residency, and the rules that decide who can actually read your data.

Criteria
πŸ‡ͺπŸ‡Ί LiveAgent
πŸ‡ΊπŸ‡Έ Intercom
Headquarters
Slovakia
San Francisco, CA, USA
Jurisdiction
Slovakia
USA (CLOUD Act, FISA 702)
Data location
EU (with global options)
Global, US-controlled (AWS)
GDPR-native
Yes
No
CLOUD Act / FISA exposed
No
Yes
Ad tracking
No
Yes
End-to-end encryption
No
No
Open source
No
No
Ownership
Private
Intercom Inc. (private, US VC-backed β€” Kleiner Perkins)
Founded
2007
2011

Compare head-to-head

LiveAgent vs the US incumbents

See all European alternatives to Zendesk, Intercom and Freshdesk.

Spread the word

Help a friend switch β€” every share moves a European alternative forward.

πŸ‡ͺπŸ‡Ί European & decentralised