Head-to-head · Customer Support & CRM
Close vs Twenty
Which one to pick in 2026 — comparing 🇺🇸 Close with the European alternative 🇪🇺 Twenty on the things that actually decide who can read your data.
🇺🇸 Closevs🇪🇺 Twenty
Verdict
Who has stronger privacy guarantees by law?
Twenty — GDPR-native and outside the US CLOUD Act / FISA 702 reach.
Which one encrypts your data end-to-end by default?
Neither ships full E2E by default — check the table for nuance.
Which one tracks you for ads?
Close relies on ad tracking. Twenty doesn't.
Which one is open source?
Twenty is open source. Close is proprietary.
Side-by-side
Close vs Twenty — full comparison
Criteria
🇪🇺 Twenty
🇺🇸 Close
Headquarters
Paris, França
United States
Jurisdiction
France (EU)
United States (US CLOUD Act)
Data location
Infraestrutura própria do utilizador ou servidores UE na cloud gerida
United States
GDPR-native
Yes
No
CLOUD Act / FISA exposed
No
Yes
Ad tracking
No
Yes
End-to-end encryption
No
No
Open source
Yes
No
Ownership
Twenty Technologies SAS
US Corporation
Founded
2023
0
Make the switch
Try Twenty instead of Close
O CRM moderno, tudo-em-um e open source para equipas ágeis.